After 18 years of continuous utilization of both in-house and outsourced technical personnel, the CEO and chairman of a government services company were very careful about whom they trusted with their technology needs. Murano Software provided them with exactly what was necessary for a successful experience: the perfect combination of management, infrastructure and operational strategies.

"Some outsourcing companies treat the contract as if it requires the staffing of temp workers. Some have technology personnel and nothing more, leaving it to the company to understand the cultural realities of the relationship. Some provide project management in addition to technology personnel, yet the project manager hasn't the full understanding of the business necessary to build a successful product," the chairman of the government services company said. "Then we met Murano, a locally owned (in California) and operated business whose goal was to marry the appropriate resources with our company."

This wasn't a temporary relationship for Murano Software because we treat each contract as a long-term partnership. Our architects and experienced software developers took the time to understand exactly what the client was looking for and where they were going as a company. Murano Software' HR department augmented the client's team with brilliant software developers and quality assurance engineers.

"Murano Software introduced us to the highest levels of talent we could have hoped for and assisted in the development of a relationship with this talent that feels like a true partner," the Chairman of the government services company said. "These technologists aren't dividing time among several projects. They are assigned to our project exclusively. They are our partners, and we trust them as much as our own managers."

The dedicated team of software development specialists from Murano worked in tight collaboration with the industry experts employed by the government services company. In short time, the team delivered the next-generation online registration system and complete desktop management and automation of all the functions of a dealership’s desk.

Murano's team was responsible for technical decisions, implementation and deployment. However, it also made a number of business-valuable suggestions regarding the application’s functionality. For example, the team found a way to reduce the number of requests that users need to make, thus saving them time and money. The client's experts were inspired by the idea because it should result in an increase in profits and customer satisfaction.

The chairman of the government services company said: "It is an understatement to suggest that this is the single most successful outsourcing relationship we have had in the 18 years we have been developing technology businesses. Why is this? Simply put, it’s the unique business strategy developed by Murano. Every other company we dealt with was our vendor. Murano, on the other hand, is our partner."

"Murano Software introduced us to the highest levels of talent we could have hoped for and assisted in the development of a relationship with this talent that feels like a true partner"  the chairman said.

Personal references are available upon request. Please contact Brad Ruben at (888) 493-2991 or, send him an e-mail now .