Every year, hundreds of thousands of high-school students in the United States apply to colleges and universities across the country. Most colleges and universities have largely moved their applications online. However, over 35 million paper-based transcripts are mailed every year, adding up to well over half a billion dollars in their processing costs per year. Further adding to the burden is the margin for error inherent in any manual, labor-intensive process.

The founders of Docufide saw a tremendous market opportunity after realizing this and developed a patent-pending Secure Transcript system. "Once the first version of Secure Transcript was developed, resources were shifted to supporting our growing business,” Docufide’s Vice President of product development, Mark Cohen said. “At the same time we had many ideas on how to grow the product offering and wanted to include suggestions we were receiving from our customers."

Docufide made the strategic decision to extend its internal IT capabilities through outsourcing to meet their growing needs. One of the crucial success metrics Docufide was accelerating the development and delivery of new features to the marketplace without, of course, compromising quality. They chose Murano as their outsource development partner.

Docufide’ management was impressed with how quickly the Murano team was able to take over the development of a complex system that was written by another technology team.

After transitioning development of their website, Docufide developed specifications for a major upgrade to Secure Transcript based on a long list of feature enhancements. Murano’s team of experienced developers quickly came up to speed on Docufide’s entire software set. They completed the new release successfully in just over 2 months.

All of the members of the Murano team quickly established a solid working relationship with the Docufide team, operating as a natural extension to Docufide’s inhouse staff.

Docufide' recently won a contract to implement a statewide e-Transcript Initiative for the state of Indiana. Docufide beat all of the competition to win this first state contract the company had ever pursued. The Secure Transcript system gained glowing reports for its user-friendliness and simplicity.

”Communication with Murano has not been an issue - the team has been responsive via instant messenger and email which has been an effective platform to engage in ‘conversations’ as needed to answer questions and detail outstanding issues,” Mark Cohen commented.